What our Customers say...

Water Damage Testimonials

  1. I was very satisfied with the process from start to finish.
  2. SERVPRO of Tracy were very nice and answered all my questions and cleaned up everything before they left.
  3. A "very happy customer!" Happy Holidays to you all...

Here is the actual statement from homeowner.

"Look no where else for your needs. Randy and his team were SO professional and made a stressful time feel like a breeze.

They work hand in hand with insurance and make the process so simple. We had water damaged in our master bedroom leading into our garage underneath, Randy and his crew were responsive, attentive, and well informed.

I would put my trust into Randy for any of your needs of the like, not only did they do the job right, he made our family feel so comfortable with the job and having it done right the first time. I can honestly say I haven't had such great customer service in a long time and I'm very glad it was recently with SERVPRO of Tracy! I'm hoping I don't need his services in bad times - but if I ever had a choice I would choose Randy and his team with no hesitation if ever in a situation that needed them."

Randy and his team(Michael, Raymond and Raymond Jr) are awesome! We had a leak in the drain pipe behind the bathroom wall and it leaked out into our living room, hardwood flooring etc.

Randy came the very day I called him. He told me what the process would look like, how long it would take and referred me to a great plumber and contractor. They removed all the damaged and moldy walls and flooring in just a couple days, and Randy answered all of my many calls and questions.

Thank you all again!

Dara K.

These gentlemen were fantastic! They came in to fix a problem that another company caused. Should have gone with them in the first place. 

I am very impressed with the level of their service!

  1. "Randy and the team were great. There's nothing I could say that they could've done better."
  2. Randy and his team made a stressful situation less stressful by making sure we knew what was happening every step of the way."

I give 10 out of 10 to SERVPRO of Tracy. Overall, I am satisfied with the service provided by their Franchise.

SERVPRO of Tracy did an awesome job at my house.  I am very impressed with the level of service and could not have asked for a better service.

Their team are professional, prompt and polite and keep you updating with the progress.

Water damage in our bathroom was caused by a leak in toilet supply line.

SERVPRO OF TRACY came at a short notice at weekends and solve this BIG problem. 

Their professional team checked everything and did cleaning and drying procedures. Technician also saved my original flooring.

I was expecting a much longer process and was amazed with the results which saved me and my insurance company a lot of money.

Thank you SERVPRO OF TRACY for your professional, prompt and polite service.

  • A big thank you to SERVPRO of Tracy for helping with scheduling and technicians who all worked very professionally and helped answer all my questions.
  • The level of service that I was provided was amazing, I will definitely use them again in the future.
  •  I would recommend this team to anyone who needs work done.
  •  Extremely satisfied with their services and am very impressed with SERVPRO of Tracy. Could not have asked for a better service.

  • SERVPRO of Tracy called me almost immediately after I hung up with my insurance company to see if it was a convenient time.
  • They walked through the process with me and kept me informed.
  • Their technician arrived on time scheduled each day and did the job quickly. They are prompt and polite.
  • I am very impressed with the level of service from SERVPRO of Tracy and could not have asked for better service.

A big thank you to SERVPRO of Tracy for fixing our water damage. Could not have done it without your help. Your technicians are very professional, polite and answered all my questions.

I will recommend SERVPRO of Tracy to anyone who needs work done. Thank you once again for your great service.

  • "While we were out of town, our toilet supply line broke. Next morning when my son woke up, he noticed water on the floor and he panicked and called us. We called SERVPRO OF TRACY. 
  • Randy and his team showed up early in the morning, which was a Father's Day.
  • Almost 2 inches of water they extracted on a 3000 square feet home, which was dried within 4 days.
  • We are so thankful that Randy and his team showed up at our difficult time, when we were not even at home.
  • Thank you very much SERVPRO OF TRACY for doing a great job while we were out of town on Father's Day!

Very great, good job! Everything was treated to the top on standards.

Very professional.