What our Customers say...


I highly recommend SERVPRO Tracy for any water damage and mold remediation. Indy and his team are very professional and they completed the job on time. Not only the work, they also documented the entire work and took pictures of each and every detail to submit to the insurance. Indy provided guidance on the restoration and compliance. Overall it was a great experience and I highly recommend it.

Thank god for SERVPRO of Tracy. Our house had water damage from washer upstairs. They came right away and help with the situation. Within a day or two, they set up fans in the entire house and start on the drying process and check for molds. Indy ( the owner ) was very professional and responsive to our needs and requests. Thanks again Indy for an awesome job !

Indy’s team was very professional and demonstrated knowledge for mold restoration. Walked me thru the procedure and kept me informed at all stages. Big relief after the mold clearance report submitted by environmental hygienist. Definitely recommend SERVPRO of Tracy for drying and mold restoration !

Happy with the SERVPRO of Tracy service and indy was a big help with the clean up would recommend them to everyone.

SERVPRO of Tracy did a great job dealing with my water damage and mold mitigation. They were very professional with all their work. They did a great job cleaning up. Only bad thing is they don’t do construction.

This was my first time using SERVPRO TRACY. I must say they are very professional, in our first meeting. Dwayne called me to let me know he was on his way to review the damage of my home. He evaluated the mold on the wall and executed in a professional way. He explained all his steps of removal and what he applied (Very Knowledgeable). The second meeting Michael and Dwayne contacted me to let me know once again of their arrival. Both, executed the issue in a professional way, cleaned the work area, respectful, honest individuals and very knowledgeable. I will definitely call them again to deal with any wet, or mold cleaning for my home. Thank you staff from SERVPRO Tracy and the gentlemen that came to my home to do the work. Amazing work.

I Have used Tracy SERVPRO Tracy, Indy and team, several times over the last few years . Extremely knowledgeable on water damage and mold abatement. His team is very professional, courteous, trustworthy, responsive , and personable. I highly recommend them !!

Recently we had an unfortunate water damage to our house. Indy and SERVPRO Tracy team has helped us a lot during this difficult time. They did a really good job helping us to clean up the water damage . They were courteous, punctual and very polite. I would highly recommend Indy and his team !!

I availed the services of SERVPRO of Tracy to deal with some mold situations at my home. They did an excellent job as true professionals. They provided a thorough consultation and advice about how to deal with this situation that could be a potential health hazard. They worked meticulously on the mold and completed the job on time with the least inconvenience. Not only they did excellent professionally , I think they were very reasonable on the price . I give them 5 stars and will definitely recommend their service

Excellent and timely service, very helpful and walks you through the whole process. I’d use SERVPRO of Tracy team again if needed.

SERVPRO of Tracy is the best team and company I recommend in Tracy / Mountain House area . They helped our flooded house in mitigation process . We are very thankful for Indy and his team.

Nice, professional work by SERVPRO of Tracy.Detailed information was provided before they started the work. I would recommend them.

Well experienced and professional team at SERVPRO of Tracy. Michael took care of the of the situation timely and effectively. The team was courteous, friendly and knowledgeable. Gave us a reasonable timeline frame and guided us with regards to current and future expectations of the damage.

My brand new home had a musty smell in one of the room. The builder said it's a new home smell. I call SERVPRO of Tracy just to get a 2nd opinion. Indy told me to check the air quality first. He gave me a list of companies in the area. He went above and beyond, even though it was over the phone. Hoping it's not mold but if it is, I will definitely call them to come out!

I was impressed the level of care SERVPRO of Tracy provided. From the time of inspection ( which is at no cost) to completing the work they always provided regular update and took at most care to dry out all the areas to avoid any future problem due to water leak.

I would highly recommend to go with SERVPRO of Tracy as they value the customers and try to make it as painless as possible for the customer. They also directly work with home insurance company so one less thing to worry about.

We had a faulty valve behind our fridge that leaked water for hours before we realized what had happened. The Tracy SERVPRO of Tracy team were able to come out the next morning and immediately set up fans and a dehumidifier. They removed our kitchen flooring and the old laminate flooring below it. Everyone on the team was very professional and friendly. Constant communication throughout the whole process. They were a great help during a stressful situation!

The SERVPRO Tracy team was extremely helpful! They explained the situation in detail before they started moving in the equipment. Overall a great team!

Indy is the best! He kept me informed every day and checked in many times per day. I appreciated everything he and his wife did. Definitely recommend SERVPRO of Tracy.

For water damages, great company to work with. Addressed my call on time and walked thru the whole process. Very satisfied with the work of SERVPRO of Tracy.

Kept us informed all the way. Randy and his team knows what they are doing. Impressed with their service. Great guys...

  1. I was very satisfied with the process from start to finish.
  2. SERVPRO of Tracy were very nice and answered all my questions and cleaned up everything before they left.
  3. A "very happy customer!" Happy Holidays to you all...

  • The SERVPRO of Tracy team did great work! They cleaned and sanitized the entire office, machinery and restrooms.
  • We were very happy with the job they did!
  • And just before Thanksgiving rush as well.
  • Happy Thanksgiving SERVPRO of Tracy...

Really happy with SERVPRO of Tracy. Scheduling was easy and they let me know when they were on their way. The crew that responded were professional, helpful and very friendly. Highly recommend them!

Thank you for all of your hard work in removing the mold in my Dentist office at such a short notice. Very professional and polite.

Very professional, courteous and knowledgeable.

  • I am so thankful for the team at SERVPRO of Tracy.  They helped me tremendously when a tree fell in our office.  They cleaned up the mess quickly and made sure all of my questions were answered.
  • We are very thankful for all of your crews hard work.

Your team was very professional and quick to come at short notice. 

Thank you for all of your hard work in removing the mold.  Very professional and polite.

Very happy with SERVPRO of Tracy. We had a leak over our basement from our washing machine.

Everything was handled quickly and efficiently.  Plus my wife felt comfortable with the tech and process (which is what really matters).

Here is another statement from homeowner where we worked...

"Randy and his team came to my wife who had flooding storm last month! After discovering the flood they were at my doorstep with in 30 minutes. This SERVPRO of Tracy team are experts in mitigating water! And also working with my insurance.

Thank you Randy, I hope I never have to use you again but if I do I have your number on speed dial!"

Here is the actual statement from homeowner.

"Look no where else for your needs. Randy and his team were SO professional and made a stressful time feel like a breeze.

They work hand in hand with insurance and make the process so simple. We had water damaged in our master bedroom leading into our garage underneath, Randy and his crew were responsive, attentive, and well informed.

I would put my trust into Randy for any of your needs of the like, not only did they do the job right, he made our family feel so comfortable with the job and having it done right the first time. I can honestly say I haven't had such great customer service in a long time and I'm very glad it was recently with SERVPRO of Tracy! I'm hoping I don't need his services in bad times - but if I ever had a choice I would choose Randy and his team with no hesitation if ever in a situation that needed them."

Randy and his team(Michael, Raymond and Raymond Jr) are awesome! We had a leak in the drain pipe behind the bathroom wall and it leaked out into our living room, hardwood flooring etc.

Randy came the very day I called him. He told me what the process would look like, how long it would take and referred me to a great plumber and contractor. They removed all the damaged and moldy walls and flooring in just a couple days, and Randy answered all of my many calls and questions.

Thank you all again!

Dara K.

SERVPRO of Tracy is the only one to call. The best company ever!

Randy and the team were great and they knew what they were doing. Kept us informed all the way!

They fixed my office "Like it never even happened."

  • "By far the BEST team of people I've ever worked with. Courteous, professional, polite and all around good people."
  • I could not have asked for better service. 
  • Thanks again guys.

"I highly recommend SERVPRO of Tracy. 10/10. Perfect service."

Looked up on the internet and these guys had the most stars. SERVPRO of Tracy team came fast and talked to me about everything they were going to do in details and did exactly that. We are very impressed with their service. Great job guys!

These gentlemen were fantastic! They came in to fix a problem that another company caused. Should have gone with them in the first place. 

I am very impressed with the level of their service!

Impressive work guys! The whole SERVPRO of Tracy team was AWESOME! Very punctual and professional!

  • Randy and his team are great. Their price is reasonable and did all the insurance work for me. 
  • Very satisfied with their work and of course we would recommend them to others.

  1. This is the second time we called SERVPRO of Tracy at our house. This time it was for our washing machine leakage.
  2. These guys are very professional, prompt, polite and go out of their way. Very knowledgeable and hard working.
  3. I'll be calling them again in future if we have another loss.

The staff at SERVPRO of Tracy helped us a lot with our fire damaged home and gave us good advice. Highly recommend them.

  • Very impressed with the service I received with these guys!
  • Kept everything nice and clean and also cleaned up after they've finished work at my Dad's house.

SERVPRO of Tracy crew are the best. They packed everything in my mobile home, cleaned and brought everything back the professional way.

  1. "Randy and the team were great. There's nothing I could say that they could've done better."
  2. Randy and his team made a stressful situation less stressful by making sure we knew what was happening every step of the way."

It was a very hard time for my family with all the fire damage and you guys got us through it.

We are very satisfied with your service. SERVPRO of Tracy listened to us and gave us some good suggestions. The team is professional, prompt and polite.

Thank you guys.

The office staff are awesome. Answered all my questions, no matter how many times I called!

Thanks SERVPRO of Tracy!

Highly  Recommended by my Insurance Agent. Now I Know Why. Excellent Job! Thanks again SERVPRO of Tracy...

  • We had a water damage recently at our business.
  • SERVPRO of Tracy and their team were here right away to remove the water and dry our business.
  • They all did an excellent job. Thanks again!

I chose SERVPRO of Tracy for my business because they are knowledgeable and professional. Of course we will be calling them back for our future needs. Thanks Randy !! 

SERVPRO of Tracy team are always there for us even at a short notice, either water damage or carpet cleaning. Love their excellent service and a much faster response.

Highly recommend them to anyone for future needs. Thank you so much....

Love these guys! They were so great and worked so hard after the fire damaged!

  1. I was impressed with the level of communication everyone who came out to the house was able to provide, from calling ahead, to answering questions I had during the process. 
  2. SERVPRO of Tracy did an outstanding job communicating with me on the entire process of mold removal. 
  3. Professional and detailed oriented! These guys did an awesome job!

  • They were very polite, courteous and professional.
  • SERVPRO of Tracy put our minds at ease.
  • Thanks very much!

SERVPRO of TRACY did an outstanding job at my business. Also kept me informed  the entire process. Will definitely recommend to our friends and family.

Thank you guys!

  • Thank you very much SERVPRO of Tracy for helping us out with the rainstorms this season.
  • It was a stressful time for us and Randy and his team made it run really smooth and easy.
  • We're truly impressed with your prompt service and could not have asked for a better service.

SERVPRO of Tracy are the best when it comes to cleaning up fire damage. They went beyond our expectations. 

Randy and his team are the best in town.

I give 10 out of 10 to SERVPRO of Tracy. Overall, I am satisfied with the service provided by their Franchise.

  • I was confident in the knowledge and professionalism of the SERVPRO of Tracy Franchise's on-site personnel who performed the services at my place of business. 
  • I already have and would recommend SERVPRO of Tracy to all my friends and family.
  • Thank you guys you all did an awesome job!

You all have been a pleasure to work with. I will be recommending your company SERVPRO of Tracy to all my Home Buyers....

The SERVPRO of Tracy Franchise's office staff and technicians were polite and helpful throughout the duration of the job.

I would recommend SERVPRO of Tracy to my friends, family and colleagues.

I was impressed by the SERVPRO OF TRACY's on-site personnel and crews that performed services at my house.

They went beyond our expectation and did job very thoroughly.

Thank you Randy and his team!!

  • You all did and still are doing a fantastic job when our units need carpet cleaning, any kinds of water damage or restoration for our tenants.
  • Please keep up the great work SERVPRO OF TRACY.
  • You guys are awesome, you go above and beyond our expectations. That's why we keep calling you back.

  • These guys are the best when it comes to cleaning up flood damage.
  • We are sure you will not be disappointed when you choose SERVPRO OF TRACY for your flood damage.
  • Great job!!

The office handled my initial call professionally and courteously. Randy and his technicians keep in contact with me before arrival and explained clearly what needed to be done. 

Overall I give SERVPRO Of TRACY a 10 out of 10. 

SERVPRO of Tracy did an awesome job at my house.  I am very impressed with the level of service and could not have asked for a better service.

Their team are professional, prompt and polite and keep you updating with the progress.

SERVPRO of Tracy team did an excellent job in my house. They are very professional, prompt and polite. Technicians did a great job on my contents manipulations. 

Thank you for everything. We had a great experience and I would highly recommend Randy and his team. They were fantastic to work with and very thorough. I will definitely tell my friends and family how great SERVPRO of TRACY is.

Job well done! Thank you all!.....

The office handled my initial call professionally and courteously. Randy and Bal did keep in contact with me before arrival and explained clearly what needed to be done. Overall I give SERVPRO of TRACY a 10 out of 10.

  • I couldn't be happier with the service I received from SERVPRO of TRACY. They came even on Labor Day and made my business run as usual. 
  • I am so happy to know SERVPRO is around in case anything should happen in the future.

I have my office carpet clean by SERVPRO of Tracy every year for the last ten years and still I continue to use them. My office carpet looks SPOTLESS !!

I highly recommend them. Give them a call.....

These guys are the best when it comes to cleaning up flood damage. SERVPRO of Tracy was very professional, prompt and polite. I am very impressed with the level of service and could not have asked for better service.

We are sure you will not be disappointed when you choose them for your flood damages.

  1. Thank you so much SERVPRO of Tracy for helping us through this unfortunate time!
  2. Everyone who came to our home went far beyond our expectations with their kindness.
  3. Answering all my questions and guiding us through this process.

  • Would recommend SERVPRO OF TRACY to anyone who has suffered a loss due to a  commercial damage.
  • Complete professionals and service beyond what's needed.
  • Management and staff are very helpful. Their technicians helped me with my claim itemization after their part was complete/paid.
  • Thank you very much.

Thank you for removing mold in my kitchen SERVPRO OF TRACY. You all did an awesome job. We will use you next time if we need to.

 Thank you SERVPRO of Tracy for all your help in getting my home back together. Please pass on my thanks to all workers and this note to Randy. Take care!

  • SERVPRO of Tracy are prompt, respectful of property, owners, convenience, and also clean up well. 
  • The one occasion I had to pay for, I found their charges reasonable.
  • Thank you SERVPRO of Tracy. Great job!

Thank you so much for helping us in a stressful situation. We will use you again if we have another loss!

Their technicians responded very quickly, were polite and answered all of my questions and concerns. Very professional and polite.

I couldn't be happier with the service I received from SERVPRO OF TRACY. I give 10's across the board! As a business owner, I am so happy to know SERVPRO of Tracy is around in case anything should happen in future..

This is my first time calling SERVPRO OF TRACY for our heavily soiled with urine odour carpet to be cleaned. Because I am a pet lover and my pets can be messy at times

SERVPRO Carpet Cleaning professionals came and thoroughly vacuumed first. Then they pre-sprayed area and treated with urine odour remover.

Carpet became so clean and smell is ever so fresh. I am totally amazed with their products and especially the urine odour remover spray, is out of this world.  

I will for sure tell my friends and family to use SERVPRO OF TRACY for their carpet cleaning. Of course I will be calling them on a regular basis for their great service and products !!! I have their number 209 834 0200 stored on speed dial for future needs...

Awesome service! Super professional and through job! 10/10

I would highly recommend SERVPRO OF TRACY to any business, family or friends. I am very impressed with their level of service.

SERVPRO of Tracy did an excellent job on my fire in patio. Highly recommend them.

Water damage in our bathroom was caused by a leak in toilet supply line.

SERVPRO OF TRACY came at a short notice at weekends and solve this BIG problem. 

Their professional team checked everything and did cleaning and drying procedures. Technician also saved my original flooring.

I was expecting a much longer process and was amazed with the results which saved me and my insurance company a lot of money.

Thank you SERVPRO OF TRACY for your professional, prompt and polite service.

Outstanding and dedicated service provider. Even at weekends same service given with all their drying equipment.

Thank you SERVPRO OF TRACY for your prompt response.

You deserve 10 out of 10. 

  • A big thank you to SERVPRO of Tracy for helping with scheduling and technicians who all worked very professionally and helped answer all my questions.
  • The level of service that I was provided was amazing, I will definitely use them again in the future.
  •  I would recommend this team to anyone who needs work done.
  •  Extremely satisfied with their services and am very impressed with SERVPRO of Tracy. Could not have asked for a better service.

  1. SERVPRO of Tracy office handled my initial call professionally and courteously.
  2. Technicians did keep in contact with me before arrival and explained clearly what needed to be done.
  3. Best company that I have used in the past year. I would recommend to friends and family.
  4. Overall I give SERVPRO of Tracy a 10 out of 10

  • SERVPRO of Tracy called me almost immediately after I hung up with my insurance company to see if it was a convenient time.
  • They walked through the process with me and kept me informed.
  • Their technician arrived on time scheduled each day and did the job quickly. They are prompt and polite.
  • I am very impressed with the level of service from SERVPRO of Tracy and could not have asked for better service.

A big thank you to SERVPRO of Tracy for fixing our water damage. Could not have done it without your help. Your technicians are very professional, polite and answered all my questions.

I will recommend SERVPRO of Tracy to anyone who needs work done. Thank you once again for your great service.

  • "While we were out of town, our toilet supply line broke. Next morning when my son woke up, he noticed water on the floor and he panicked and called us. We called SERVPRO OF TRACY. 
  • Randy and his team showed up early in the morning, which was a Father's Day.
  • Almost 2 inches of water they extracted on a 3000 square feet home, which was dried within 4 days.
  • We are so thankful that Randy and his team showed up at our difficult time, when we were not even at home.
  • Thank you very much SERVPRO OF TRACY for doing a great job while we were out of town on Father's Day!

"I feel like crying because my entire home is deep cleaned thoroughly. I cannot believe it. They even moved my refrigerator and cleaned behind it. Tiles in kitchen floor are nice and shiny.

I do not have words to express myself. Randy and his team cleaned the whole house. Thank you SERVPRO of Tracy."

My kitchen and Family Room was clean in no time and Randy and his team did an excellent job. I will SURE recommend them. They're GREAT !!!!

SERVPRO of Tracy are very professional and knowledgeable. I am impressed with their service. Thank you!

Very great, good job! Everything was treated to the top on standards.

Randy and his crew did a great job! They responded very fast on my emergency call. Explained in detail on what they are doing.

Made a difficult situation easier.

Very professional.